General Rules

Customer Support 

Toll-Free Phone#: 1-888-...-.... (24 hours a day)
Non Toll-Free Phone#: +1-268-...-....
Fax:+1-268-...-....

  • - Underdog Sportsbook is a legal operation, which has been licensed and bonded with the government of Antigua.
  • - Underdog Sportsbook management waives all membership fees.
  • - All information received will be kept completely confidential.
  • - There are no service charges to clients in regards to deposits and withdrawals. Restrictions apply.
  • - There is no minimum deposit to open an account.
  • - The minimum bet is US$10; the maximum is US$1,000 on straight bets, US$100 for combination bets and US$500 for future and proposition wagers. Funds MUST be available in your account in order to wager.
  • - There is no minimum account balance.
  • - Players may open their accounts with Cashier's Checks, Money Orders, Credit Cards or Western Union.
  • - When a player opts to deposit directly using his credit card, they will be restricted in regards to withdrawals; they will be unable to withdraw from his account until they receive their EFS Account PIN number via regular mail. This should take between 1-2 weeks after their initial deposit is made.
  • - Players may close their accounts at any time.
  • - When withdrawing from an account, if the player deposits funds via credit card, they could only withdraw funds equal to the amount they initially deposited onto their credit card. The rest would be sent via cheque.
  • - Pay-outs will be received in the form of cashier's checks or money orders, bank wires, or cash via Western Union.
  • - Credit Cards
  • EFS provides maximum security and simplicity. The information is encrypted using the same methods used by banks all over the world.
  • How: Enter Cashier and follow the instructions. The data requested is your personal details and credit card number and of course the amount to deposit.
  • Amounts: The minimum amount to deposit is $20 USD.Security: For added security, a PIN number will be sent via regular mail to the address stated in the user info.

  • Wire Transfers

    Amounts: The minimum amount to deposit is $20 USD.
    How: You can wire money straight into our EFS account at SWISS AMERICAN BANK LTD., through the following affiliates:   
  • Chase Manhattan Bank
       1 Chase Manhattan Plaza
       New York, NY 10081
       U.S.A
       Swift Code: C H A S U S 3 3   
  • ABA#021000021 for credit to Account#001-1-879293 in the name    of Swiss American Bank Ltd., Antigua for further credit to EFS 181 7901   
  • Midland Bank PLC
       P.O. Box 181
       27-32 Poultry
       London EC2P 2BX
       SWIFT CODE: M I D L G B 2 2   
  • For credit to US DOLLAR Account in the name of Swiss American    Bank Ltd., Antigua for further credit to EFS 181 7901Time: As soon as we receive the transfer, you will be notified via email. This process should take 2-3 days.Service Charge: $12 USDImportant: Please ask your bank to reference the "Underdog Sportsbook" and your account number.
  • Bank Drafts/Personal Cheques
  • Amounts: The minimum amount to deposit is $20 USD.How: Contact your local bank and request a Bankdraft or sign your personal check and mail it to:
  • E.F.S. Caribbean Inc.
    P.O. Box 3265 ,
    Newgate Street,
    St. John's, Antigua
    West Indies
  • Important: Be sure to include your account number, your login name, and password.Time: Please allow 7 - 10 days after we have received your cheque or bank draft for processing time. You will be contacted via email once the funds have been deposited into your account.Note: Personal cheques may be held for up to 20 days before being processed.

  • Western Union

    To make your deposit using Western Union, simply visit your local Western Union office and make your deposit using one of the two options below. To locate the nearest Western Union office call 1-800-325-6000 or go to www.westernunion.com
  • 1. If you reside in the USA, please use the following option:
    Send a Western Union Money Transfer to:
    EFS Caribbean,
    P.O. Box 3265,
    Newgate Street,
    St. John's, Antigua,
    West Indies
    Note: Western Union Quick Collect payments will not be accepted from the US
  • 2. If you reside outside the USA, please use the following option:
    Use the Western Union Quick Collect Payment and include the following information on the Quick Collect Form:Pay To: Swiss American Bank
  • Code City: Swiss American, AQ
    Sender's Information: Your Personal info
    Sender's Account # With Payee Company: EFS1817901
    Reference Number: Your Customer ID #
    Attention: EFS Caribbean
  • Note: The "Code City" is our electronic address. Without it, we will not receive the payment
  • IMPORTANT Once the Western Union payment has been made, you must immediately email mailto:westunion@efscaribebbean.com with the following information:Your name
    $ Amount of W/U Money Transfer
    Date sent
    Customer ID #
    Money transfer control # (MTCN# generated by W/U)

    W/U Money Transfer & Quick Collect payments will be processed Monday through Friday, 8:30 a.m. to 4:30 p.m. (EST)

  • Withdrawal
  • When withdrawing from your EFS account back to your credit card, you may withdraw up to the amount that you have deposited via credit card in the lifetime of your accounts with EFS Caribbean. However, when you have withdrawn up to this amount, any remaining funds must be withdrawn via cheque.In order to withdraw funds and for us to offer the highest security, you need to identify yourself with your PIN number.
  • Minimum: There is a $20 USD minimum for withdrawals.
  • Time: The amount withdrawn to the credit card should appear within 3-5 days. Please allow 2-4 weeks for checks to arrive.

    Specific Betting Rules By Sport

  • Management reserves the right to revise all rules and regulations subject to sufficient notice to the player.
  • Management reserves the right to limit and/or refuse any wager.
    There will be no refunds, changing of plays or switching of teams after an official wager has been placed.
  • All bets must be made and accepted before the advertised start time of the game/event wagered. Any bet placed or received after the official start time of the game/event wagered will be void.
  • Sporting events postponed by more than 12 hours and/or rescheduled will constitute "No Action." All money will be credited accordingly.
  • Games/events suspended, under protest(s) and overturned decisions are not recognized for betting purposes.
  • The sports wagering rules are based upon the rules and regulations that govern the sports betting in Nevada (Las Vegas). These rules, regulations, payoffs, wager types and others apply where not covered herein. All sporting events must be played on the date, time, and site scheduled unless otherwise specified.
    Football
    - NFL & NCAA - 55 minutes of play needed for wagering purposes
    Basketball
    - NBA - 43 minutes of play needed for wagering purposes
    - NCAA - 35 minutes of play needed for wagering purposes
    Hockey
    - NHL - 55 minutes of play needed for wagering purposes
    Baseball
    - MLB
    - Baseball wagers are accepted as "Listed."
    - Each team's starting pitcher is defined for betting purposes as the pitcher that throws the first pitch.
    - In the event of a pitching change prior to the game, all wagers on a team are considered "No Action". All wagers will be refunded to the customers account.
    - Games are official after 5 innings of play, or 4.5 innings if the home team is leading.
    - If a game is subsequently called or suspended, the winner is determined by the score after the last full inning unless the home team ties the score or takes the lead in the bottom half of the inning. Then the winner will be determined by the score at the time the game is called.
    - When wagering on total runs or run lines, the game must go the regulation 9 innings, or 8.5 innings if the home team is leading, otherwise it will constitute a "No Action" wager, and all money will be credited accordingly. Wagers on total runs will be refunded if a pitcher change occurs prior to both listed pitchers throwing at least one pitch.
    - Any and all baseball series wagers must have all 3 games played by the end of a specified date for the wager to have action. If all 3 games are not played by that specified date, then all wagers are "No Action", regardless if one team has 2 wins.
    - All baseball props must go the full 9 (8 1/2) innings unless otherwise stated. They also must start the listed pitchers.
    Soccer (Football)
    The result of the game is decided after regulation play (90 minutes including injury time). Overtime, the Golden Goal rule, and penalty kicks (after regulation play) are not taken into consideration for soccer bets unless otherwise stipulated.
    Golf
    - Should a tournament be shortened due to weather or otherwise affected the official result will be used when settling, regardless of the number or rounds played. However, should there be no further play after a bet is struck that bet will be void.
    - For matchup betting all of the players listed in the matchup bet offer must tee off for your bet to have action. The player with the most completed holes wins. If the players complete the same number of holes, then the player with the lowest score wins. If the players are still tied then the winner will be deemed for betting purposes the player who scored the lowest score in the last round played and so on, until a winner is found. If both golfers in a match-up are in a playoff: a) winner of play-off wins matchup and b) all other playoff participants tie each other.
    Motorsport / Auto Racing
    - Races must be run within one week of the scheduled date for your bet to have action.
    - In the event that the driver or team a customer bets upon for the outright championship does not start the race, the bet is considered actioned (no refunds on the bet).
    - The official winner at the conclusion of the race will be the winner for betting purposes.
    - Both drivers in a match up wager must start the race for the bet to have action.
    - Special Motorsport Rule: Races must be run within one week of the scheduled date for your bet to have action.
    Cricket
    - If a match is shortened due to weather or otherwise, bets will be governed by the official competition rules.
    - If a match results in a tie, bets will be "No Action."
    Rugby

    If any match is abandoned, or postponed (i.e. not played on the scheduled day) all bets will be no actioned, except bets on the first try scorer if a try has been scored prior to abandonment.

    Where a venue is changed bets will stand unless the game is to be played at the original away team's ground in which case all bets will be no actioned.

    Bets taken on 'first try scorer' will be no actioned if the player does not take part in the game or comes on after a try has already been scored.

    Dead Heat Rule - When a dead heat occurs for first place, the stake money on the winning selection will be divided by the number of winners and full odds paid on the reduced stake, the remaining stake money is lost.

    Tennis
    In the event that a match has started but was not completed, the player progressing to the next round will be deemed the winner. In the event of any of the following circumstances taking place all bets will stand: (i) a change of playing surface, (ii) a change of venue or (iii) a change from indoor court to outdoor court or vice versa.
    Boxing
    A full round is only considered for wagering purposes when the bell sounds signifying the end of said round. The official stopping of a round before the sounding of the bell does not constitute a full round.

    Fights must be run within one week of the specified date for your bet to have action.
    Horse Racing
    All lines are actioned regardless of injuries, scratches, and/or in the event a horse does not start or complete the designated race.
    Other Sports:
    - All other events that involve a scheduled length of play or time limit must play to their conclusion or have five minutes or less of the scheduled playing time remaining when the contest concludes to be considered official for wagering purposes.
    Wager Definitions and Rules
  • Straight Wagers
  • The team wagered on must win by the point spread given at the time of the wager. For straight wagers, unless otherwise indicated, the odds are $1.10 to win $1.00. Games that tie are considered "no action" and money is re-deposited back into your account. Due to changing events, the point spread may fluctuate at any time.
  • Example
  • Player wagers $110.00 on Miami -7 to beat Buffalo +7
  • If Miami wins by more than 7 points the player wins $100.00 so the total payout including the initial wager would be $210.00. If Miami only wins by 7 points then the game is considered "no action" and all money is returned to the bettor. If the Miami wins by less than 7 points the wagers is lost.
  • Totals
  • The combined score of both teams for games wagered on, all totals lay $1.10 to win $1.00 unless it is otherwise indicated. Example The player lays $220.00 on the OVER in the Miami/Buffalo game. The total for the game is 45. If both teams' combined score is more than 45 than the player would win $200.00. If the combined score is equal 45 the game is considered "no action" and the money is returned. If the combined score is less than 45 then the wager is lost.
  • Money Line Wagers
  • The team wagered on just has to win the game. The amount you lay or take for each game may vary. The money line that is read to at the time of your wager is the money line you keep regardless of any line movement.
  • Example
  • The player wagers on Miami -160 at Buffalo +260. If Miami wins then the player would lay $160.00 to win $100.00. If the player bet on Buffalo then the player would lay $100.00 to win $260.00
  • Halftime
  • All wagers must go the full half for action (first half and second half). All halftime wagers are calculated the same as a straight wager unless otherwise indicated. There are no teaser plays or buying of points on halftimes.
  • Parlays (also known as Multiples)
  • This is a bet of 2 or more teams (selections) or propositions in no particular order. All teams wagered on in a parlay must win. If there is a tie, or "no action" among the selections made, the parlay reverts down to the next lowest number for payoff. In the case of a 2-team parlay, it will revert down to a straight wager. No parlay bets will be accepted where individual "selections" are connected. For example, one leg of a parlay is for Sampras to beat Henman in the 4th round of Wimbledon and the second or additional part of the parlay is for Sampras to win the overall Wimbledon title. The match forms part of the overall tournament and is therefore 'connected'. In the same way, you cannot parlay the over of the first half of a football game with the over of the total game, because the two are 'connected'
  • Example Player wants to make a 5 team parlay:
  • Miami -7 New York +3 Seattle -4 Denver -10 San Francisco -8
  • If all these games win then the player would have won at 20-1 odds. If only 1 team loses then the entire parlay loses.
  • Parlay Payouts
  • 2 Teams 13/5
    3 Teams 6/1
    4 Teams 10/1
    5 Teams 20/1
    6 Teams 40/1
    7 Teams 75/1
    8 Teams 150/1
    9 Teams 300/1
    10 Teams    700/1
  • Note: * There is a $1,000 maximum bet on parlays.
  • Teasers
  • A Teaser is a selection of two or more teams in one wager in which the point spread is adjusted in your favor. The number of teams selected and the number of points selected determines the payout odds. A "Tie" or "No Action" and a "Win" on a two team teaser shall constitute a "No Action" wager. A "Tie" or a "No Action" and a "Loss" on a two team teaser shall constitute a "Losing" wager. Ties on a three or more team teaser shall revert to the next lowest betting bracket. (Example: A tie on a three team becomes a two team teaser.)
  • Teaser Payoffs/Odds for Basketball and Football
  • Football- points 6 6.5 7

    Basketball- points

    4 4.5 5
    2 teams 10/11 10/12 10/13
    3 teams 16/10 14/10 12/10
    4 teams 25/10 20/10 18/10
    5 teams 40/10 35/10 30/10
    6 teams 60/10 50/10 40/10
    7 teams 90/10 80/10 70/10
    8 teams 140/10 120/10 100/10
  • 3 Team 10 point Football Teaser Odds - 10/12
    3 Team 7 point Basketball Teasers Odds - 10/12
    * All ties lose in a 3 team 10 point football teaser
    * All ties lose in a 3 team 7 point basketball teaser
  • Futures and Propositions
  • Future wagers are based on the outcome of events that happen each year. All wagers are final. There will be no payouts until the conclusion of the specified season.
  • Proposition plays are wagers based on the outcome of events. Odds change daily and all wagers are considered action at the odds quoted at the time of the wager.
  • In the event that the selection (person, team, or other) a customer bets upon does not participate in the game/event due to injury, etc, there will be no refunds.
  • European Prices (Odds)
  • European prices are different from the North American style of odds. In North America, money lines are used to determine the line.
  • In North America, a team that is +140 would be a 40 point underdog. This means that for every $100 wagered the bettor would win $140. For this to be true in a European style of betting, the odds would be 2.40-- meaning that for $100 wagered the bettor would win $140. The 2.40 represents the entire amount wagered and won by the bettor.